01
Inbound email triage
Sales gets sales. Support gets support. Spam gets archived. Replies drafted in your voice.
New email
Classify intent
Route + auto-reply
TREFORGE // ENGINEERING STUDIO
WE BUILD
THE PRODUCTS
AND THE AUTOMATION
BEHIND THEM.
Web and mobile products, data platforms, and AI agents — designed, engineered and shipped by one senior team.
SPEC SHEETLIVE
- DISCIPLINES
- Product · Data · AI
- DELIVERY
- Weekly releases
- STACK
- Web · Mobile · Agents
- STATUS
- Taking new projects
SELECTED CLIENTS
Pronex · HM Home · Lial HC · Gazi · DaNuts
[ SYS.DIAGNOSTIC / 002 ]
Operations is a tax you pay every single day.
DIAG.01
40%
Manual tasks eat your team's day
Copy-paste, ticket triage, status updates. The work that nobody puts on a roadmap.
DIAG.02
1 in 12
Errors slip through repetition
Humans aren't built for the 400th identical task. Mistakes compound silently.
DIAG.03
0.6×
You scale slower than revenue
Every new client adds operational drag. Hiring is a slow, expensive answer.
The pipeline
Five moves, one autonomous loop.
Keep scrolling — watch the pipeline assemble itself.
1
Trigger
A new email, form, file, webhook or schedule wakes the system up.
2
AI Reasoning
An LLM reads context, pulls data, and decides what this thing actually is.
3
Decision
Route, escalate, enrich or skip — confidence-scored, with guardrails.
4
Action
Write to your CRM, send a Slack, draft a reply, update a doc, charge a card.
5
Result
Logged, observable, reversible. A human stays in the loop when it matters.
[ In production ]
Real loops we've shipped.
02
Lead enrichment to CRM
From form fill to qualified record with company data, in under 30 seconds.
New lead
Enrich + score
CRM entry
Slack alert
03
Content production loop
Briefs become drafts. A human approves. Posts go live with metadata, tags and CMS routing.
Brief
AI draft
Review queue
Publish
[ Why AI, not rules ]
Rigid breaks. Adaptive bends.
Rules-based
If / then / else
- — Breaks on the first edge case.
- — Every new branch is a new ticket.
- — Maintenance grows faster than logic.
AI-driven
Reason, decide, adapt
- — Handles the unexpected input gracefully.
- — Improves with examples, not new code.
- — Escalates to humans only when needed.
[ Unit 007 / Selected work ]
Built for real businesses.
From a furniture storefront to a property platform — what we built, who it serves, and how it fits into the business.
06 clients · Kosova → EU
[ In their words ]
What our clients say.
"They understood the property market here, not just the software. The admin panel replaced the spreadsheets we were fighting with."
Pronex
Real Estate · Prizren, Kosova
"Our catalogue finally looks the way our showroom feels, and we manage all of it ourselves."
HM Home
E-commerce · Prizren, Kosova
"The staff learned it in an afternoon. Splitting bills used to be the worst part of a shift."
Lilo's Coffee Shop
Desktop Application · Gjilan, Kosova
Built with businesses in Kosova
PRONEX
HM HOME
LIAL HC
GAZI
LILO'S COFFEE
DANUTS
KOSOVA
EU EXPORT
[ Unit 006 / Capabilities ]
What does your business actually need?
A better customer experience, less manual work, or clearer data. Automation is one line of our workshop — here is the rest of it.
01
Web Development
Websites, online stores, and business platforms that help customers find you and your team manage the work.
- Storefronts
- Admin panels
- Platforms
02
App Development
Put your product in your customers' hands with a focused mobile experience for iOS and Android.
- iOS
- Android
- Desktop
03
AI Agents
Explore where AI can reduce manual work or support decisions — with a focused prototype before a larger investment.
- Prototypes
- Agent workflows
- Evals
04
Data Engineering
Robust pipelines, clean architecture, and real-time data flows that your team can actually rely on.
- Pipelines
- Warehousing
- Realtime
05
Power BI
Turn raw data into decisions. We build Power BI dashboards that executives actually open and trust.
- Dashboards
- Modelling
- Reporting
[ Unit 008 / AI automation practice ]
Automation, in three phases.
01Week 1–2
Audit & Design
We map every recurring workflow, score it for automation ROI, and design the loops worth building.
Deliverables
- Workflow inventory
- ROI scorecard
- Architecture diagram
- Roadmap
02Week 3–8
Build & Deploy
We ship production agents wired to your tools, with evals, guardrails and a human-in-the-loop UI.
Deliverables
- Production agents
- Eval suite
- Approval UI
- Deployment & docs
03Ongoing
Monitor & Optimize
We watch every run, catch regressions, improve prompts and models, and expand what's automated.
Deliverables
- 24/7 observability
- Weekly performance reports
- Prompt + model upgrades
- New loop releases
[ Unit 009 / How we work ]
From first call to live product.
No black box. Four steps, fixed prices per phase, and working software in your hands every week.
01Day 0 · 30 min
Discovery call
You tell us the problem. We ask hard questions and give a candid take on whether it's worth building — before anyone pays anything.
You get
A written summary of scope, risks and rough budget range.
02Within 3 days
Scope & proposal
We break the work into phases with a fixed price per phase, a delivery date, and exactly what you get at the end of each one.
You get
Phased proposal, timeline, fixed price.
03Weekly releases
Build & ship continuously
We work in small, vertical slices and release working software multiple times per week. You see progress in a live preview, give feedback, and we adjust without waiting for the end of a sprint.
You get
A live preview link that improves every few days.
04Ongoing
Launch & support
We deploy, monitor and hand over full ownership of the code. Then we stay on for fixes and improvements as long as you need us.
You get
Live product, documentation, support agreement.
[ Unit 010 / Working together ]
Three ways to start.
Test an idea small, build the whole thing, or keep us as your engineering team. We scope every engagement after the first call, so you get an exact plan before anything is signed.
2–3 weeks
Prototype sprint
A small, real thing you can click and show people — the fastest way to find out whether an idea holds up.
- One focused problem
- Working software, not slides
- Fixed scope, fixed date
- Rolls into a full build
Most chosen
6–16 weeks
Full build
A complete product: website, store, platform, mobile app or dashboard — designed, built, tested and launched.
- Phased delivery
- Our team on it
- QA and DevOps included
- Full code ownership on handover
Monthly
Ongoing partner
We stay as your engineering team — new features, automation, monitoring and improvements, month after month.
- Reserved team capacity
- Monthly roadmap together
- Monitoring and fixes
- Cancel with 30 days notice
[ Questions ]
Before you ask.
Still unsure about something? Ask us directly — we answer within one business day.
How fast can you start?
Usually within one to two weeks. Discovery calls happen within a couple of days of your message.
Who actually does the work?
Our team: software engineers, a QA specialist and DevOps. No subcontracting, no rotating faces — you work with the same people from the first call to launch.
Do we own the code?
Yes, entirely. Everything we build is handed over to you with the repositories, accounts and documentation. There is no lock-in.
What if we don't know exactly what we need?
That's normal and it's what the discovery call is for. We help you shape the scope, and if the honest answer is that you shouldn't build it, we'll say so.
Do you work with clients outside Kosova?
Yes. We work remotely with clients across the EU, and several of the products we've built serve export markets.
What happens after launch?
We monitor the product, fix what breaks and keep improving it under a support or monthly partner arrangement — whichever fits.
[ Let's build ]
Tell us what you're building.
A product, a platform, a dashboard, or a process worth automating. We reply with a short call and a candid take.
© 2026 Treforge — Digital products · Applied AI
Kosova → EU
Have a project in mind?
Free 30-minute call — a candid take on scope, timeline and budget.